Privacy Policy

1. Introduction

MeltPlan, Inc. (“MeltPlan,” “we,” “us,” or “our”) respects the privacy of its Users (“User,” “your,” or “you”). This Privacy Policy (the “Privacy Policy”) explains how we collect, use, disclose, and safeguard your information when you use MeltPlan Platform (the “Platform”) through MeltPlan’s website at https://www.meltplan.com/ (the “Website”) and associated applications, including the MeltPlan Excel Add-in available through Microsoft AppSource and Microsoft Office Add-ins. MeltPlan is in the information technology business that provides a productivity platform for the AEC industry fueling stakeholder success with intelligence and collaboration, powered by Construction-Aware AI.

The MeltPlan Excel Add-in connects to the MeltPlan platform to enable construction takeoff analysis, sheet list extraction, and bid leveling workflows directly within Microsoft Excel.

MeltPlan is committed to protecting the privacy of its Users whose information is collected and stored while using MeltPlan’s Platform through our Website. This Privacy Policy is applicable to our Website, Platform and all applications offered for sale to the public.

The capitalized terms have the same meaning as ascribed in our Terms of Service as applicable, unless otherwise noted here.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. BY ACCESSING OR USING OUR WEBSITE AND PLATFORM, YOU AGREE TO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY POLICY AND ACKNOWLEDGE AND AGREE WITH THE PRACTICES DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND USE OUR WEBSITE AND PLATFORM.

IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE SEND US AN EMAIL AT hello@meltplan.com.

WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO.

2. Territorial Restriction

Our Website and Platform are only available for use and download outside the European Union. Our Website and Platform are not available for use or download by residents of, visitors to, or your employees who reside in the European Union (collectively a “European”). If you are a European, please do not download, register, and/or use our Website or Platform. If you are a resident of the United States (“US”), the laws of the State of Delaware, United States shall apply. If you are a resident of any other country, please ensure compliance with all local laws prior to using our Website or Platform. You must comply with this Privacy Policy and our Terms of Service, as applicable. If you have any questions regarding this Section, please email us at hello@meltplan.com.

3. What Information Do We Collect?

When you register to use our Website or Platform, we collect personal information (also referred to as personally identifiable information or “PII”) which may include your name, online contact information such as your email address or username, phone number, employment details such as business title, your photograph, and other personal information. The information so collected will be stored on our servers. You are able to change your personal information through your profile or account settings on our Website or Platform.

When using the MeltPlan Excel Add-in, certain data necessary for processing construction documents or performing analysis may be securely transmitted to MeltPlan services. Uploaded files such as construction drawings may be temporarily processed to extract structured data required to deliver MeltPlan services.

Geolocation. We may collect information that does not personally identify you such as your geolocation.

Financial Information. We currently do not collect or store any credit cards or bank information, as we are using a third-party payment processor. However, we will update this Privacy Policy when we start using and storing such information. We will also inform you via reasonable means if we start collecting such information from you.

4. How Do We Collect Information?

We collect personal information from you in the following ways:

• At registration on our Website or Platform;
• When you interact with our advertising and applications on third-party website and services, if those applications or advertising include a link to this Privacy Policy;
• From you placing an order, which includes details of transactions you carry out on our Website or Platform;
• When you subscribe to a newsletter;
• From your responses to a survey;
• From forms filled out by you;

We collect information from you automatically when you navigate through our Website or Platform in the following ways:

• Usage details;
• IP addresses;

5. How Do We Use Your Information?

We use the information that you provide to:

• Personalize your experience in using our Platform;
• Provide you with information, products, or services requested from us;
• Present our Website and Platform and their contents to you;
• Provide you with notices about account and/or subscription, including expiration and renewal notices;
• Carry out obligations and enforce rights arising from contracts entered into between you and us, including billing and collection;
• Notify you about changes to our Website and Platform and any products or services;
• Allow you to participate in interactive features on our Website and Platform;
• Improve the Website and Platform;
• Improve our customer service;
• Process transactions;
• Contact you for other purposes with your consent;
• Contact you about our products and services that may be of interest;
• Contact you about third parties’ goods and services;

6. Our Cookie Policy

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as “Cookies.”

We use Cookies on our Website to (a) help remember and process items in the shopping cart, and (b) understand and save your preferences for future visits. You can set your browser to refuse all or some browser Cookies. We honor Do Not Track signals and, if one is in place, we will not track, plant cookies, or use advertising.

We allow third party behavioral tracking and links to third-party web pages. Occasionally, at our discretion, we may include or offer third-party products or services on our Website or Platform. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website, or Platform and welcome any feedback about these sites. Please contact us at hello@meltplan.com.

7. How Do We Protect Information We Collect?

Our Website receives regular security scans and penetration tests. Our Website also receives regular malware scans. In addition, our Website uses an SSL certificate as an added security measure. We require username and passwords for our employees who can access your personal information that we store and/or process on our Platform and servers. In addition, we actively prevent third parties from getting access to your personal information that we store and/or process on our Platform and servers.

Contact Us

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Privacy Officer: Tanmaya Kala
Email: tanmaya@meltplan.com
Address: MeltPlan, Inc., 2120 University Ave Berkeley, California, United States, 94704

PLEASE NOTE: IF YOU USE OUR WEBSITE, OR PLATFORM, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR TERMS OF SERVICE, AS APPLICABLE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, PLEASE DO NOT USE OUR WEBSITE OR PLATFORM.